The proliferation of devices and data
Anywhere operations will require a ubiquitous data strategy. Connected devices everywhere and anywhere will require companies to capture unprecedented amounts of data.
According to IDC’s ‘Global DataSphere Forecast’, the amount of data created over the next three years will be more than the data created over the past 30 years.
The report also predicted that over 59 zettabytes of data would be created, captured, copied, and consumed worldwide.
With the proliferation of data and devices, organizations often struggle to consolidate performance insights into one single view.
This in turn slows the diagnosis and resolution of user-impacting issues, elevates costs, degrades user satisfaction, and lowers workforce productivity.
This lack of visibility can have dire consequences. A slow-loading sales inquiry form on a website, for example, could significantly decrease the number of forms completed – impacting opportunities.
Without the ability to see what end-users see, IT service desk teams cannot take proactive action to fix problems. Time is wasted reactively spending hours gluing data together, affecting efficiency and productivity.
With data growth showing no sign of abating, coupled with the widespread use of IoT, AI, and machine learning, organizations need to consider how they can better manage and collate data in a more meaningful way.