Customer Example: Global Manufacturing Firm
Teneo recently helped a global manufacturing firm to consolidate their Network Performance Monitoring toolset and optimize the end solution.
They had a large technology refresh approaching but were questioning the investment as they were suffering from limited staffing resources, with only a few engineers dedicated to its operation.
Feedback from their senior leadership was that the team needed more training and knowledge transfer. They were unsure if they should persist, and teach the team how to use the tools they already had, or instead consolidate and centralize them.
Teneo helped the firm to analyze their existing Network Performance Monitoring tools for feature overlap against the capabilities they required. Moving the focus from 12 tools to just 3, we were then able to recommend how the team could get the most value by targeting investment and increasing the use of underutilized capabilities from their existing monitoring tools.
This allowed them to drive efficiencies through a significantly reduced Network Performance Monitoring tool portfolio.