Network Performance Monitoring & Diagnostics (NPMD)
What is Teneo’s Network Performance Monitoring & Diagnostics (NPMD)?
Teneo’s Network Performance Monitoring & Diagnostics (NPMD), powered by Allegro Packets, helps IT teams quickly uncover the true root cause of network and application performance issues through real-time and historical packet capture and analysis.
Instead of triangulating root cause from device metrics, flow summaries, and logs that each show only part of the picture, NPMD analyzes the actual network traffic flowing across your environment. This gives teams deeper packet-level visibility into application performance, VoIP quality, cloud traffic, and user experience, helping them move from guesswork to evidence-based troubleshooting.
With the actual packet-level evidence in hand, IT teams can resolve issues faster and eliminate the back-and-forth over whether the problem is coming from the client, the network or the application server.
Dashboards show symptoms. Packets reveal the root cause.
The Challenges Modern IT Teams Face
Most IT teams already have strong monitoring coverage, but metrics, logs, and flow data only tell part of the story when teams need to know exactly what happened and why.
As environments become more complex, IT teams struggle with:
See what packet-level visibility can uncover across your environment.
How to Improve Network Performance Visibility & Troubleshooting
Teneo’s NPMD solution helps organizations move from reactive troubleshooting to evidence-based operational visibility.
This is how modern IT moves from reactive troubleshooting to proactive network performance visibility and operational resilience.
Built for Faster Troubleshooting & Root Cause Analysis
Teneo’s Network Performance Monitoring & Diagnostics (NPMD) solution combines packet capture, packet analytics, and real-time visibility to help IT teams quickly identify and resolve performance issues across modern enterprise environments.
Packet-Level Visibility for the Issues IT Teams Face Most
Teneo’s Network Performance Monitoring & Diagnostics (NPMD) solution helps IT teams quickly identify, diagnose, and resolve performance issues using packet capture, packet analytics, and real-time packet-level visibility across modern enterprise environments.
Quickly identify jitter, latency, packet loss, and call quality issues across Microsoft Teams, SIP, RTP, Zoom, and Webex environments using real-time packet analysis and historical packet replay.
Use packet-level visibility and deep packet inspection to identify whether issues originate from the network, application, server, ISP, or cloud provider.
Go back in time to investigate intermittent issues with full packet capture and historical packet analysis capabilities.
Analyze TLS versions, handshake performance, certificate validity, and encrypted traffic behavior across enterprise applications and cloud services.
Extend packet-based observability across cloud, SaaS, remote office, and hybrid enterprise environments.
Reconstruct incidents using historical packet analysis and pre-filtered packet captures to validate timelines, isolate root cause, and support operational or security investigations.
Additional ways NPMD delivers value
AiOps & Automated Root Cause Analysis
Provide the full-fidelity packet-based analysis and operational visibility needed to support AI-driven network operations, anomaly detection, automated troubleshooting, and faster root cause analysis at scale.
Wi-Fi & Remote User Troubleshooting
Extend packet-level visibility to remote users, VPN connections, Wi-Fi environments, and localized client issues for faster troubleshooting across distributed work environments.
Powered by Allegro Packets
Teneo’s Network Performance Monitoring & Diagnostics (NPMD) solution is powered by Allegro Packets, a leading innovator in packet capture, packet analysis, and packet-based observability.
Built for modern enterprise environments, the platform combines full packet capture, real-time packet analysis, deep packet inspection, and historical packet analysis into one high-performance network analyzer designed for faster troubleshooting and root cause analysis.
Unlike traditional network monitoring systems that rely heavily on metrics and logs, Allegro analyzes the actual network traffic moving across your environment. This gives IT teams packet-level visibility into application performance, VoIP quality, TLS communications, cloud traffic and end-user experience.
Powered by high-speed in-memory architecture, Allegro delivers rapid packet analytics, fast search across large datasets, and packet replay capabilities that help teams investigate both live and historical issues without operational complexity.
Allegro supports:
- cloud based network monitoring
- hybrid enterprise environments
- unified communications platforms
- data centers
- distributed enterprise networks
- industrial and OT environments
Allegro Packets provides enterprise-grade packet capture and network traffic analysis with the speed, simplicity, and operational efficiency modern IT teams require.
Why Teneo? More Than Packet Visibility.
Teneo’s NPMD solution combines packet-based visibility technology with deep expertise across networking, observability, and operational transformation.
Our team helps organizations not only deploy Network Performance Monitoring & Diagnostics solutions, but operationalize them to improve troubleshooting, reduce downtime, and strengthen visibility across complex enterprise environments.
NPMD is also a foundational component of Teneo’s broader StreamlineX framework, helping organizations strengthen network observability, improve operational resilience, and support future AiOps initiatives.
NPMD Resources
Frequently Asked Questions
Packets are the fundamental units of network communication, carrying everything from application requests and responses to voice, video, and cloud traffic. Packet capture is the process of collecting and storing these packets as they travel across a network.
IT teams use packet capture to troubleshoot performance issues, investigate security incidents, analyze network activity, and understand exactly how applications, devices, and users are communicating across the environment, with a level of detail traditional monitoring tools cannot provide.
NPMD is Teneo’s packet-based network monitoring and diagnostics service, built on Allegro’s Network Multimeter technology. While traditional monitoring tools triangulate root cause from device metrics, flow summaries, and logs that each show only part of the picture, NPMD analyzes the actual traffic flowing across your environment. This gives teams the direct, timestamped evidence needed to identify whether a performance issue stems from the network, an application, or a specific user path, without the back-and-forth that indirect data always creates.
Traditional monitoring tracks device health, including CPU load, interface utilization, and error counters, advising that something is wrong, but rarely “why”. NPMD analyzes the actual traffic flowing across your network, exposing TCP retransmissions, application response times, and session-level behavior that device metrics simply cannot see.
Teneo pairs that packet-level visibility with AI-assisted analysis and deep networking expertise, giving teams not just the data, but the context and guidance needed to move from detection to resolution faster.
Enterprise data centers, cloud environments, hybrid infrastructures, branch offices, VoIP platforms, industrial networks, and SaaS environments.
Yes. NPMD provides deep visibility into voice and video traffic including SIP-based VoIP, Microsoft Teams, Webex, and similar platforms. For any call, teams can see packet loss, jitter, and MOS scores, which grade call quality on a scale of 1 to 5, down to the individual session level. Rather than relying on user complaints like ‘my call sounded choppy,’ teams can identify exactly whether the problem was network congestion, jitter on a specific path, or something outside the network entirely. Historical VoIP analysis means teams can investigate a call quality complaint hours after it occurred, not just while the problem is actively happening.
Yes. NPMD continuously maintains both historical packet analysis data and full packet capture, allowing teams to investigate intermittent issues long after they occur.
Teams can quickly search historical traffic, replay captured network activity using original timestamps, and extract pre-filtered packet captures to reconstruct exactly what happened across the environment. This makes NPMD especially valuable for troubleshooting hard-to-reproduce issues and performing network forensics investigations.
Yes. NPMD is designed to work alongside your existing monitoring, observability, and security platforms — not replace them.
It can integrate with tools like Wireshark, SIEM platforms, IDS/IPS systems, and NetFlow/IPFIX workflows, adding the packet-level evidence needed to quickly validate root cause and accelerate troubleshooting.
Absolutely. NPMD is designed for distributed enterprise environments, with physical and virtual deployments that can scale across remote offices, data centers, cloud environments, and global networks — all managed through a single interface.
The platform supports packet-level visibility across distributed environments with centralized management, packet synchronization between locations, endpoint visibility, and remote traffic collection capabilities that help teams quickly isolate where performance issues are occurring.
Packet replay re-feeds captured network traffic back through the analysis engine using the original packet timestamps, recreating the exact sequence and timing of what happened on the network at that moment. Rather than simply reviewing static logs or summaries, teams can analyze historical traffic the same way they would analyze live traffic, making it especially powerful for investigating intermittent issues, remote site incidents, or anything that happened before anyone knew to look.