Open A Ticket
If you have a P1 priority ticket, please also make sure you log this with us by telephone via our Service Desk so we can ensure we have all the information we’ll need.
Before you call, please make sure you’ve prepared the following details:
- The vendor you need support for
- The specific model number and/or version your issue relates to
- The hardware serial number (where applicable)
- Your location
- Your device location
- A detailed overview of the issue itself
Open a Ticket
Once your incident has been logged, we’ll provide you with a unique ticket number. That ticket number is important as we ask you to quote it in all communication relating to this incident.
You Can Reach Us From:
- EMEA on +44 845 299 0623
- USA on +1 877 836 3610
- APAC on +61 1 800 765 389