Spotlight on…
Gavin Mason-Sword,
Solutions Engineer

August 07, 2023

Meet Gavin Mason-Sword, a Solutions Engineer at Teneo, who has been with the company for 11 years. Discover more about Gavin’s career at Teneo in our latest In the Spotlight employee interview.


Describe your job in one sentence

My job is very fulfilling as I get to work with our customers and find the right solutions that help them meet their business goals.

Which city/county do you live in or near?

I live in the ‘Garden of England’ (commonly known as Kent), 1 mile from the beach.

What one thing outside work do you enjoy doing most?

This is tricky as there are a couple of things: gaming and holidays with my wife. I enjoy the adventures that come with both of these activities.

What one thing can’t you live without and why?

Controversially – the Internet. I love learning, and I’m always trying to better myself, so the Internet is a treasure trove.

Describe how you’ve grown professionally since you started working for us.

I started at Teneo 11 years ago on the support desk helping our customers solve their problems with tickets; now as a Solutions Engineer, I get to do it face-to-face by working with our customers on their strategy and accomplishing their business goals. It’s very fulfilling.

What do you like best about your job at Teneo?

Helping our customers and the family feel of the company.

What 3 words best describe the culture at Teneo?

Family, Progressive and Fulfilling

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