Visibility as a Service

See, understand & improve NETWORK & APPLICATION PERFORMANCE AND END-USER EXPERIENCE WITH visibility AS A SERVICE

Increase performance insight and speed up troubleshooting without committing to extra people resource or capital outlay.

CIOs are placing customer experience right at the top of the priority list. So how do you get the end-to-end visibility and root cause diagnostics you need to provide out of this world network and app performance – and guarantee happy customers?

Visibility as a Service from Teneo is the first service of its kind that finally gives you the visibility you need to ensure your network and apps are performing, day and night.

Delivering a ‘single source of truth’ from click to disk, Visibility as a Service allows you to forget about the high cost outlay for a tool you might only use 10% of, feature-wise. Technology obsolescence and upgrades will become a thing of the past and you won’t need a full time tool expert either.

Instead, we’ll proactively focus on the specific outcomes you need. You’ll only pay for the people and infrastructure we use to deliver that service to you monthly.

Now you can consolidate your existing tool portfolio, reduce costs, refocus your time, boost user productivity and smash customer experience out of the park.

HOW IS VISIBILITY AS A SERVICE DELIVERED?

Visibility as a Service is designed to answer these 4 questions:

  1. Is my technology ready & working?
  2. How’s my network behaving?
  3. Where should I look for app performance issues?
  4. If there are issues, can you tell me exactly where they are?

Each service is delivered to an individual Statement of Work (SoW) we’ll create in collaboration with you. The industry-leading technologies we’ll use are grouped as Network Performance Management (NPM), Application Performance Management (APM) and End-User-Experience Monitoring (EUEM), with options to host systems onsite or offsite.

BENEFITS OF VISIBILITY AS A SERVICE

  • Right-size your visibility toolset.
  • Remove the need for upfront CapEx investment; only pay for the services you consume.
  • Rapidly deploy visibility infrastructure with minimum complexity or risk.
  • Get a single view of performance across the Cloud, web-based apps and end user experience, managed 24×7 by Teneo.
  • Speed your ability to troubleshoot issues and only act when needed, so you can focus the rest of your time on more productive tasks.
  • Use the intelligence we provide through regular reporting to collaborate more effectively across IT teams, breaking down a siloed approach to performance.
  • Scale visibility services up as required by business demands; start by managing the performance of just one app and add more later.

GET THE DATASHEET

Find out more by reading our datasheet:

DOWNLOAD THE DATASHEET

 

Get in touch to start a conversation about Visibility as a Service.

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