Aternity, the technology that powers Teneo’s WFA: Visible service, has been recognized in two leading analyst research reports – Gartner’s Magic Quadrant for Application Performance Management (APM) 2021 and The Forrester New Wave™: End-User Experience Management (EUEM), Q4 2020. Highlighting its differentiated capabilities, Aternity is the only Digital Experience Management (DEM) vendor named in both reports.
Aternity was identified in Gartner’s Magic Quadrant for Application Performance Monitoring as one of only two vendors in the Challengers quadrant for APM and was positioned highest in completeness of vision and ability to execute in that quadrant. In The Forrester New Wave™: End-User Experience Management, Aternity was cited as a Strong Performer among the eleven vendors listed in the End-User Experience Management market and tied with one other vendor for the highest position for current offering, based on evaluation of ten criteria.
Brett Ayres, Teneo’s Services Director, said: “As many organizations make the transition to the long-term Work From Anywhere (WFA) environment, there has been an increased focus on the importance of DEM. IT teams need insight into the employee experience to ensure their workforce has the technology they need to remain productive.
The independent assessments from Gartner and Forrester reflect the strength of Aternity’s DEM platform, which powers our WFA: Visible service, and is testament to the prestige of technology partners that we work with across our full suite of Work From Anywhere solutions. By combining leading technology with our expert guidance, we enable our customers to embrace innovation with confidence, helping them save time, expand their resources, reduce risk and transform faster.”
Teneo’s WFA: Visible service enables organizations to gain the precise insights needed to monitor and manage their end users’ experience. Utilizing Aternity’s DEM platform, we work alongside our customers to ensure they have the data they need to make fast improvements where it matters most: for their Work From Anywhere users and their endpoint devices.
We deliver visibility into performance for key applications such as O365, to enable customers to quickly and proactively troubleshoot remote user issues, from a lack of memory to laptop crashes. Our service includes a half-day of knowledge transfer, pre-built library dashboards, a monthly insights meeting, 24x7x365 helpdesk, and on-demand and scheduled reports.
For more information about Teneo’s WFA: Visible service, powered by Aternity, visit: https://www.teneo.net/end-user-experience-monitoring/
For more information about Aternity’s recognition in the Forrester and Gartner research, and to access the reports, visit: https://www.aternity.com/blogs/aternity-recognized-two-independent-analyst-research-reports/