Close that Visibility Gap
If your IT monitoring tools show that everything is green but your workforce is still complaining, you have an IT monitoring “Visibility Gap” between what your domain-specific monitoring tools are telling you and what your users are experiencing.
For innovative international law firm Baker Donelson being able to provide a clean and efficient experience for their lawyers to conduct business is paramount. Having moved 80% of the firm’s primary applications into the cloud, End User Experience Monitoring allows them to identify and resolve end user experience issues immediately.
Find out from John Green, CIO how Baker Donelson gets insight into actual end user experience for every app, every device and every user.
To learn more about Teneo’s End User Experience Monitoring service, visit our service page.