Engineer Onsite Next Business Day

Despite the wonders of technology today, not every Maintenance and Support engagement can be done at a distance. Sometimes it’s necessary for our engineer to join you on site to successfully reach problem resolution.

Providing we’ve completed a telephone-based troubleshooting session and a Teneo engineer has accepted and logged a technical support ticket by 16:00 Monday to Friday, we’ll send our engineer to your site the next business day (dependent on remoteness or accessibility of the location and availability of any required hardware replacement).

Our service is available Monday to Friday from 9:00 to 16:00 local time. We’ll be happy to help you determine what’s going to work best for you. A Statement of Work will be completed for each engagement.

Contact us – We’d love to help you

Teneo collects your personal data when you complete our online forms. We will use this information to provide an accurate response to your questions or requests and we will keep a record of your form completion in our CRM system. By submitting this form, you agree to us contacting you for the purpose of our response. For more information explaining how we use your personal data, please see our Privacy Policy.