Our maintenance services provide you with more than just the typical service relationship. Each maintenance plan is tuned to the unique requirements of our Next-Generation Technologies while using common processes across each one to simplify service.
You maintain control by selecting the precise level of service you need for individual technology performance. Bespoke maintenance services are available to meet your specific service level requirements. And, as you scale through our maintenance service level plans, our response time commitments quicken, issue escalation accelerates and additional professional services come into play to help you stay proactive.
Maintenance service level plans can be upgraded at any time to ensure your needs are always met in line with business change. With each option, we’ll deliver proven expertise and consistent quality of service to help you achieve high availability from your Next-Generation Technology infrastructure. The typical duration of a maintenance agreement is one year. Multi-year plans are also available.