Global Economic Crisis Looms
The world is facing its second major recession in close to a decade as the economic fallout from the COVID-19 global pandemic fully materialises over the coming months. In response, organisations have proactively enabled remote working to protect the health and wellbeing of the workforce, their customers, and other stakeholders.
In the very short term, this is helping to keep the lights on. However, remote working as a temporary fix is the wrong perspective to take. The reality is that some aspects of this way of working aren’t going to go away any time soon as consequences of the pandemic continue and workers adapt to a new way of life.
Remote Working Is Your Biggest Opportunity
What you may not know is that home workers are said to be more productive. They don’t have the commute, the office distractions, and although they take longer breaks, they take less time off. They are less likely to quit their jobs, and they show a 13% average improvement in performance compared with office workers.
In today’s climate, as your company scrambles to maintain business as usual, this should be reassuring. In fact, remote working presents the biggest opportunity your company has to avoid the looming deep recession.
Unfortunately there are also problems. With this transition comes a higher expectation on IT to perform, and for services to be just as available and reliable at home as they were at the office.
For remote workers to perform successfully, they need to be able to:
- Access file-sharing, video conferencing, VDI & SaaS applications
- Switch between multiple devices that may not be company sanctioned
- Dial into meetings & access applications that are secure
- Overcome home broadband limitations across ISPs, DNS & Wi-Fi
The Productivity Gap
With such unanticipated stress being placed on remote technologies, many don’t realise how much of a reverse effect this can have on productivity levels. Or how quickly interrupted services, incompatible devices, unsecure environments and unreliable connectivity can reduce those performance gains of 13% down to zero, or even minus figures.
Not only does this create a surge of demand on your team to make things work, it also puts your ability to deliver a good service to your customers at significant risk.
Worst of all, remote workers are less likely to contact your IT service desk to report minor issues. Instead they suffer in silence with hidden problems and either seek resolution themselves or take a break.
How do you know what daily downtime your employees are experiencing without the appropriate performance, visibility, and security measures? The result is a productivity gap.
Read How Successful Organisations Are Approaching This Issue
Successful organisations are taking rapid advantage of an instant, scalable, flexible and cost-effective way to continuously deliver IT services to their remote workers.
Find out how by reading the Remote Worker Productivity Package datasheet here:Remote Worker Productivity Package
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