Solutions Architect – SD-WAN

Location: New York Metro

Reporting  into the VP Solutions Engineering, the purpose of this role is to provide technical SD-WAN focused sales advice and service to internal and external customers from specification through to delivery


  • Assist the Sales Team to sell solutions to customers by working within a Teneo framework and using a common language
  • Participate as a member of Virtual Teams made up of representatives from various functions who collaborate to understand and enable the achievement of customer goals.
  • Meet with influencers and decision makers alongside Account and New Business Managers and Directors and proactively develop technical relationships
  • Participate in presentations to groups of influencers and decision makers
  • Provide demonstrations and set up, monitor and review the success of pilots
  • Work within Virtual Customer Teams to formulate impactful and convincing recommendations and RFI and RFP responses
  • Engage and work with vendors and other customer suppliers to integrate technologies
  • Serve as the focal point for all non-support technical issues and questions on assigned Customers
  • Provide training and consultancy services where appropriate
  • Be a subject matter expert in SD-WAN
  • Translate customer SD-WAN requirements into detailed “requirements documents” and work with the customer to identify the best SD-WAN and associated technology from Teneo’s SD-WAN portfolio
  • Create SD-WAN designs and supporting documentation for SD-WAN transformation projects (including HLD, LLD, M-HLD, M-LLD & MOP)
  • Work with the Teneo services team and SD-WAN ecosystem partners to develop SD-WAN solutions which include security, visibility, connectivity and other complementary technologies as required.
  • Assist in SD-WAN transformation projects as required.


  • Educated to degree level preferred or comparable experience and certifications
  • Excellent track record in technical sales
  • Experience of designing and installing network equipment in medium and large enterprises
  • Experience of networking protocols (OSPF/BGP etc) and technologies (routing, switching, SD-WAN)
  • Technical sales skills gained from a reseller or vendor background
  • WAN Optimization (Riverbed, Silver Peak), NPM/APM (SteelCentral), and Security (Palo Alto Networks) a plus


  • General networking- Network protocols, network design, IP/IPv6, DNS, NAT, router configuration on Cisco or comparable. IBN a plus.
  • Technical sales methodologies- Customer communication, requirements gathering, project planning, creating PPT’s, running a Pilot/POC.
  • Networking certifications such as Cisco CCNP or equivalent a plus

Must have:

  • Relationship management
  • Problem solving
  • Communication – questioning, listening, presenting, writing and verbal reasoning



  • Time Management
  • Organised and structured

Consultative, business to business sales approach

  • Enthusiastic
  • Helpful
  • Curious
  • Open Minded
  • Driven

No agencies please.

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