Solutions Engineer

Location: Dulles, VA

The company is seeking  to recruit a solutions engineer to provide technical sales advice and service to internal and external customers from specification through to delivery.

KEY RESPONSIBILITIES

  • Work with the sales team to identify potential customers and to understand customer business and network needs.
  • Participate as a member of Customer Teams made up of representatives from various functions who collaborate to understand and enable the achievement of customer goals, contributing technical knowledge.
  • Meet with influencers and decision makers alongside the sales team and proactively develop technical relationships.
  • Participate in presentations to groups of influencers and decision makers.
  • Build and maintain excellent rapport with all constituencies; Teneo colleagues, current and prospective customers, and vendor partners.
  • Provide demonstrations and set up, monitor and review the success of pilots. 
  • Work within Customer Teams to formulate impactful and convincing recommendations and RFI and RFP responses.
  • Engage and work with vendors and other customer suppliers to integrate technologies.
  • Serve as the focal point for all non-support technical issues and questions on assigned Customers.
  • Provide training and consultancy services where appropriate.
  • Be a subject matter expert for the chosen Teneo solution area.
  • Provide 1st, 2nd and 3rd line support when necessary including support for other offices during their out of hours period.

EDUCATION AND WORK EXPERIENCE

  • Associate or bachelor’s degree
  • Excellent track record in technical sales
  • Experience of designing and installing multiple network and/or security products in medium and large enterprises
  • Experience of wan optimisation, firewalls/security and application delivery controllers SNMP, SIM, log management or related management technologies
  • Technical sales skills gained from a reseller or vendor background

KNOWLEDGE, SKILLS AND QUALITIES

KNOWLEDGE
  • Deep Route/switching knowledge
  • Knowledge of vendors such as Riverbed, Palo Alto and Gigamon.
  • Good understanding of WAN optimization and netflow.
SKILLS
  • Ability to thrive in a dynamic and growing environment
  • Relationship management skills
  • Communication skills – written and verbal
  • Analytical and logical
  • Problem solving skills
  • Organized and efficient
QUALITIES
  • Enthusiastic
  • Helpful
  • Curious
  • Open Minded
  • Driven

No agencies please.

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