Inside Sales Representative

Location: Dulles, VA, USA

Reporting to the Internal Sales Manager, the purpose of this role is to find, pursue and manage opportunities for the sale of solutions to businesses across a range of vertical markets working alongside other inside sales representatives and designated field sales representatives..


  • Work with the Inside Sales Manager to ensure achievement of monthly, quarterly and annual productivity, revenue and gross profit targets.
  • Liaise with the Campaign Coordinator to ensure a continual flow of highly scored leads.
  • Call leads assigned by the campaign coordinator.
  • Contact designated, existing customers to renew and grow their accounts.
  • Contact allocated prospects and customers within assigned vertical markets and use a consultative sales approach to build a pipeline of new business and cross-sell opportunities.
  • Escalate significant sales opportunities to assigned field sales representatives
  • Monitor the status of all sales leads.
  • Schedule activities, make appointments and manage calendars for assigned field sales representatives related to escalated sales opportunities.
  • Project manage sales opportunities.
  • Carry out actions resulting from meetings conducted by assigned field sales representatives.
  • Manage the interface between sales, pre-sales, project management and delivery.
  • Arrange the production of quotes by the customer services representatives.
  • Keep up to date and accurate records of customer activity using NetSuite.
  • Collaborate with field sales representatives to provide timely and accurate sales forecasts.
  • Submit regular reports showing sales results and activity.
  • Attend regular sales meetings.


  • Educated to Associates or Bachelor degree level.
  • Demonstrable track record in business to business sales, ideally with some time spent in IT sales.


  • Good understanding of the commercial impact of IT.
  • Consultative business to business sales approach.
  • Ability to thrive in a dynamic and growing environment.
  • Relationship management skills.
  • Communication skills – questioning, listening and presenting.
  • Proficient in the use of a CRM system, ideally NetSuite.
  • Open minded.
  • Driven and motivated.
  • Team player

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