Teneo, a leading integrator of next-generation technology, recently launched Digital Experience Monitoring as a Service leveraging Riverbed technology's SD-WAN technology.
Digital Experience Monitoring as a Service can help IT teams validate that end user experience is just as good, if not better, after the introduction of SD-WAN, an upgrade to Microsoft Windows 10 or a migration to Microsoft Office 365, for example, by being able to compare performance levels before and after the event.
The new service is a response to the fast-paced digital technology adoption and changing work trends happening worldwide, says Teneo.
The new service leverages Riverbed’s SteelCentral Aternity software to correlate user productivity, application performance, and device health. It is fully managed and reported on by Teneo, through a blend of portal dashboard analytics and monthly or quarterly recommendations from the company’s expert global support and engineering teams.
Mike Sargent, SVP, GM for SteelCentral, Riverbed
Companies in virtually every industry are pursuing digital business initiatives to deliver a better end user experience. But as organizations roll these digital initiatives out, they’re discovering that they’re blind and are unable to accurately measure the end user experience and identify the underlying drivers of that experience.
Steve Evans, VP of Solution Engineering, Teneo
Many enterprises are finding that transitions they’re making under digital transformation, like moves to the Cloud, SD-WAN and Office 365 migration, stack up completely on paper with flexibility and agility benefits. However, once those changes are made, users don’t necessarily experience the expected advantages. In some cases, the impact is far more negative than could have been predicted.
