Why Choose Teneo?
With many years of experience and numerous accreditations and awards to its name, Teneo is the right choice of partner for your project. Our focus is on helping customers to solve problems and meet their stated business goals. We do this through our consultative approach, willingness to engage in technology trials, excellent customer service and fully trained technical team.
Teneo was Riverbed’s first UK partner, appointed in 2004. Since then we have accrued a wealth of knowledge and experience around WAN Optimization and the Riverbed product.
Teneo has over 1000 customers including 135 Riverbed customers with over 1,500 deployed units in the field and under maintenance.
Teneo has a wide range of services designed to maximize the value and benefits of the customer’s investment. As well as standard services such as pre-configuring, onsite installation and training we have custom plans such as assisted installation for remote offices and delivery of Riverbed via a fully managed service. Teneo has deployed equipment across the world, often taking care of customs issues in difficult locations such as Russia, India and Brazil.
Teneo has been awarded Riverbed’s Reseller Partner of the Year award for its region for two years in a row. As a Diamond Direct partner Teneo is one of only a few Resellers to enjoy a direct purchasing relationship with Riverbed, simplifying and shortening the supply chain. We have a team of engineers with many years experience who are fully trained Riverbed Certified Solutions Professionals (RCSP).
Teneo has been a finalist for two industry awards for the use of Riverbed as an innovative solution for Mott Macdonald and NPS.
Teneo has worked with Castle Rock since our inception and is the current holder of the Castle Rock Partner of the Year award. As Master Distributor for Europe & North America, Teneo is in an unrivalled position for supplying and supporting Castle Rock projects. With over 1000 copies of Castle Rock under support at any one time, Teneo’s pedigree in this field is unchallenged. In addition to all the standard Castle Rock benefits, our customers receive additional services such as regular free systems audits and access to our technical help desk.
The excellence of our service is qualified by what our customers say about us:
“We had a very tight schedule of just 4 weeks to deploy all the Steelheads into 37 offices. Teneo played a fundamental role in helping us achieve this deadline.”
- Stuart Christie, Head of Networks, Brewin Dolphin
“Teneo has been fantastic at providing us the information we want. When we put Teneo up against a rival we found that Teneo was a lot better at coming back to us with solutions than other companies we looked at.”
- Alistair Pidd, Azzurri
“When it came to installation Teneo were quick and efficient and responded promptly to technical questions showing an in-depth knowledge of the Riverbed product.”
- Scott Causey, Technology Manager, Willcox & Savage
“We have found Teneo to be a supportive partner.”
- Malcolm Graveling, IS Infrastructure Manager, Sea Containers
Benefitting from offices in the UK and the USA, combined with a substantial network of partners, Teneo is well positioned to supply and support global projects. We offer a 24 hour help desk and shipment and installation services to most countries across the globe.