Managed Service
View Full Riverbed Managed Service Datasheet
Teneo's Riverbed Managed Service allows customers to enjoy all the benefits of deploying Riverbed throughout their organisation, without the management overhead required to do so. The service aims to simplify the way in which customers can deploy Riverbed while significantly improving response times to incidents as well as providing in depth management information on the Steelhead network.
As Riverbed's Reseller of the Year and Diamond level Partner Teneo has the skills, expertise and experience required when choosing a service partner. Outsourcing your Riverbed requirement to Teneo and investing in our Managed Service provides a number of benefits:
- Confidence that your installation is being maintained and managed by the best Riverbed engineers available
- Extensive reporting and management information to ensure you know the status of the Riverbed network at all times
- Expert advice on deployment, configuration and change options
- Experienced service desk which will manage any problems and apply fixes in the shortest possible time
- Customisable suite of services to provide you with as many or as few services as are appropriate to your organisation
Whilst any managed service will have a degree of bespoke inclusions based on specific customer requirements, Teneo has created a standard level of service that can be topped up with additional items from our service menu.
The standard service provides complete management of the Riverbed Steelhead network and can be initiated at any time. The aim is to reduce the cost of ownership while simultaneously ensuring that the maximum value is gained from the Riverbed Steelhead deployment.
A range of optional services can be added to Teneo's standard Riverbed Managed Service. View our datasheet for more details or contact us.