Services
Teneo prides itself on the high quality CA services that it is able to provide to its
customers. Having the best product solution to meet your business challenges won't ensure
maximum effectiveness for an organisation, without the professional services available to back
up in-house resource.
Teneo's specialist CA engineers are trained to the highest standard and can allow customers
to benefit from their many years of experience. By supporting a wide range of customers in a
wide range of environments, Teneo has built up the expertise, experience, intelligence and CA
relationships to ensure that CA infrastructure is maintained and developed correctly.
Teneo offers a wide range of professional services that include:
- Dedicated Technical Account Manager for all CA customers
- 24X7 helpdesk and support services
- Onsite consultancy, upgrade and changes facility
- Innovative "credit" based support system to allow you to schedule engineering
tasks with ease
- Training, delivered by certified training professionals
- Project Management
- Audit and Assessment of end-to-end application performance
- Audit and Assessment of Network System & Application performance
- Consulting to include deployment review, new roll outs, upgrades and changes